This page clearly explains how your personal information, payment data, and gaming activity are collected, stored, and used at Microgaming.
Important: By using the Microgaming platform, you agree to this Privacy Policy. It is our Terms & Conditions Read alongside.
Microgaming Places your privacy above all else. This Privacy Policy explains how https://microgaming.run What information we collect when you use our website and mobile app, why we collect it, and how we keep it secure.
This policy applies to all users — from new registrants to long-standing active members. Microgaming complies with international data protection laws and standards, and this policy is updated from time to time.
Microgaming never sells your personal information to third parties. Your data is used solely for service delivery, security, and legal compliance.
Microgaming collects data in two ways – what you provide directly, and what is automatically collected while you use the platform.
Microgaming collects and uses your data only for clearly defined purposes. No information is gathered for vague or unnecessary reasons.
Microgaming does not retain data longer than necessary. Retention periods vary depending on the type of information.
Once the retention period expires, all data is securely deleted or anonymised.
Microgaming never sells your data. However, limited information may be shared with trusted partners where necessary to deliver our services.
Microgaming only works with partners who meet our equivalent data protection standards, and strict confidentiality agreements are in place with every partner.
Microgaming's website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform works as intended.
Optional cookies can be disabled from your browser settings. However, disabling essential cookies may affect how the platform functions.
Microgaming uses multiple layers of security technology to protect your data. These work together to form a robust security shield.
Microgaming gives you the highest level of control over your data. The rights listed below are yours, and will be fulfilled upon request.
Microgaming does not knowingly collect any information from individuals under the age of 18. If a minor has accidentally created an account and this comes to our attention, the account is immediately closed and all associated data is deleted.
If a parent or guardian believes their child's information has been collected, please contact us immediately at support@microgaming.runto get in touch.
Microgaming may update this policy from time to time. For any significant changes, we will notify you in advance via email or an in-platform notification.
For any privacy-related questions, complaints, or requests, please contact our dedicated privacy team.
Microgaming protects your data across 6 separate layers of security. Even if one layer is compromised, the rest continue to keep you protected.
Microgaming gives you full control over your personal data. To exercise any of these rights, please contact support.
You can request a full copy of all the information we hold about you.
You can request corrections to any inaccurate or outdated information.
You can request deletion of any data we hold beyond our legal obligations.
You can request that your data be used only for specific, limited purposes.
You can receive your information in a machine-readable format.
You can object to your data being used for marketing or profiling.
The key pillars of our Privacy Policy at a glance
Under no circumstances does Microgaming sell or rent your personal information to third parties. This is an absolute, non-negotiable policy.
Every transaction and personal detail you share is protected by bank-grade 256-bit SSL encryption. We are fully compliant with PCI DSS, the international standard for payment security.
You can unsubscribe from marketing emails, correct your information, and download your account data — all directly from your settings.
Your betting history, game preferences, and win/loss records are completely confidential. Only you and Microgaming's authorized team can access them.
We do not retain data beyond what is necessary. Once the defined retention period ends, all data is securely and permanently deleted.
Microgaming operates in full compliance with international data protection standards and the guidelines set by gaming licensing authorities.
Frequently asked questions about app & account security
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