Wagering at Microgaming (also referred to as turnover or rollover) is calculated as follows: Wagering Requirement = Bonus Amount × Wagering Multiplier.
Example: You deposit ৳1,000 and receive a 100% bonus (৳1,000). With a 25x wagering requirement, the total amount you need to wager before withdrawing the bonus is ৳25,000 (1,000 × 25) must be wagered.
A few important points:
- Not all games contribute equally to wagering requirements — slots typically count at 100%, while Live Casino games may count at 10–20% and Sports Betting at 20–50%.
- The wagering period typically starts from the time the bonus is received 30 days.
- Each bonus may carry its own wagering terms — check the promotions page for full details.
- Winnings from your bonus balance are also subject to the wagering requirement.
Once the wagering requirement is met, your full balance becomes eligible for withdrawal. You can track real-time progress under the "Bonus Progress" section in your account dashboard.
On withdrawals from Microgaming No additional charges are applied. The full amount you withdraw goes directly to your bKash or Nagad – Microgaming charges no fees on its end. However, your mobile banking provider may apply their own receiving charges.
Withdrawal Limits:
VIP members enjoy higher withdrawal limits. If your account is unverified, your daily limit may be lower – so complete your NID verification as soon as possible.
Steps to withdraw from Microgaming to bKash:
- Log in to your account and go to the "Cashier" or "Withdrawal" section from the top menu.
- Select "bKash" as your payment method.
- Enter your bKash number (must be the same number provided during registration).
- Enter the withdrawal amount (minimum ৳500).
- Confirm — you'll receive an OTP on your mobile to approve the request.
Time: Usually after approval Within 5–15 minutes Funds are delivered to your bKash account. During peak hours or for a first-time withdrawal requiring manual verification, processing may take up to 4–6 hours It may be required. If your KYC verification is incomplete, you will need to submit your NID and a selfie on your first withdrawal – once done, you won't need to do it again.
If your withdrawal shows as "Pending", there's nothing to worry about – it's being processed. If it takes more than 24 hours, contact us via live chat with your reference number.
Microgaming is a fully licensed online gaming platform operating under an international gaming authority. The license number can be found in the website footer.
Security measures used by Microgaming:
Your deposited funds at Microgaming are held in a separate trust account, completely isolated from operating funds. Your money stays protected under any circumstances. Over 5 Million Registered Members use Microgaming — and that speaks for itself when it comes to the platform's credibility.
No, that is not possible. Microgaming strictly prohibits anyone under 18 from registering or using the platform. This isn't just a rule – it reflects Microgaming's genuine commitment to protecting minors.
How Microgaming verifies age:
- Date of birth is mandatory during registration.
- KYC verification via NID/passport is required before your first withdrawal.
- Suspicious accounts are automatically flagged by our AI system.
- Additional age verification may be requested at any time.
If an account is found to be used by anyone under 18, it will be immediately suspended and all winnings will be forfeited. Parents are advised to enable parental controls on their children's devices. If you need help, Responsible Gaming Follow the instructions on the page.
Microgaming's VIP program has 5 tiers in total. VIP points are earned on every bet, and once enough points accumulate, you are automatically promoted to the next tier.
VIP members also enjoy: higher deposit and withdrawal limits, invitations to exclusive tournaments, birthday bonuses, and custom bonus offers. At the Diamond tier, a dedicated personal account manager is available for you 24/7.
Microgaming gives you two options: Temporary Break (cooling-off) and Permanent Closure (Self-Exclusion).
Temporary Break (Cooling-Off):
- Log in to your account.
- Go to Profile → Account Settings → "Responsible Gaming".
- Select "Cooling-Off Period" and choose your preferred duration (7, 14, or 30 days).
- Confirm — the change takes effect immediately.
Permanent Self-Exclusion:
To close your account for anywhere between 6 months and permanently, select the "Self-Exclusion" option through the same path. Permanent closure cannot be easily reversed even after the period ends – a 7-day cooldown period applies.
If you're unable to do it from Settings Via live chat or at support@microgaming.run Email us saying "Please close my account" – action will be taken within 24 hours. Make sure to withdraw any remaining balance first.
For More Details Responsible Gaming Read the page.