Gaming should be fun, not stressful. Microgaming believes every player knows their own limits — we just make it easier with the right tools.
Microgaming has reached millions of players across Bangladesh, and with that comes greater responsibility. We know that any form of entertainment — casino games, Sports Betting, or online poker — can become a problem when taken too far. That's why Microgaming goes beyond simply offering games; we are equally committed to the wellbeing and financial safety of every player.
Responsible gaming doesn't mean not playing — it means playing smart. Keeping your income and spending in balance, never chasing losses with bigger bets, and treating gaming as a small, enjoyable part of life — that's what responsible gaming looks like.
Microgaming's responsible gaming program includes an automatic alert system, a specialist support team, and a range of practical tools you can activate yourself from Settings — all completely free and easy to access.
Take this simple self-assessment to evaluate your gaming habits. It is not a diagnosis — just a tool to help you stay aware.
Read through the questions below and check the ones that apply to you.
Every Microgaming tool can be activated by you directly from Account Settings — no explanation required.
Set a daily, weekly, or monthly cap on deposits. Lowering the limit takes effect immediately, but increasing it requires a 24-hour waiting period.
Takes effect immediatelySet a cap on how much you can lose within a given period. Once the limit is reached, gaming will stop automatically.
Automatic ProtectionSet a maximum stake per bet. Smaller, spread-out bets make for a more enjoyable gaming experience than a single large wager.
Smart BudgetingAfter a set period of play, Microgaming will send you a reminder. You can set this anywhere from 30 minutes to 4 hours.
Time AwarenessTemporarily suspend your account for 7, 14, or 30 days. No bets or deposits will be possible during this period.
7–30 DaysClose your account for anywhere from 6 months to permanently. During self-exclusion, playing is not possible under any circumstances.
Instant BlockLog in → profile icon at the top right → "Account Settings" → "Responsible Gaming" — all tools are available there. For any issues, reach us via live chat.
If you notice these signs in yourself or someone you know, don't wait — reach out for help. It's not a weakness; it takes courage.
Acknowledging the problem is the first step. Then take the following actions.
Reach out to our specialist team via live chat or email. Full confidentiality is guaranteed. They'll help you set up the right tools for your situation.
Activate a cooling-off period or self-exclusion directly from your account settings. Our support team can also do this for you if you prefer.
Let a family member or trusted friend know. Support from someone close to you makes the biggest difference in recovery.
If needed, seek advice from a mental health professional. It takes courage, and it is the most effective path to recovery.
Draw up a monthly budget. Keep your gaming funds completely separate and never dip into emergency savings.
Microgaming recommends setting aside your gaming budget as a separate part of your monthly entertainment budget
Maximum of monthly net income 2–5% Set this aside as your gaming budget. If you go over it in any month, don't try to make up for it the next.
*These figures are for guidance only. Everyone's financial situation is different.
We don't just follow the rules — we're committed to making a real difference
Microgaming's system automatically detects unusual betting patterns and alerts the player before any human intervention is needed — protection starts working right away.
Registration on Microgaming is strictly prohibited for anyone under 18. Every account is screened through an AI-powered verification system and KYC process.
A dedicated team trained in responsible gaming provides 24-hour support in Bengali, with full confidentiality guaranteed.
Your account shows a monthly gaming summary — how long you played, how much you spent, and how many breaks you took.
Microgaming adheres to the standards of international responsible gaming organizations. Our program is independently evaluated every year.
You can set deposit limits, self-exclusion, and cooling-off periods right from the smartphone app. It only takes two minutes.
Microgaming strictly prevents anyone under 18 from gaming. Age verification is mandatory at registration, and any account that raises suspicion is investigated.
If you're a parent and want to prevent your child from accessing this site, take the steps below:
FAQs on Promotions & Account Management
Gaming at Microgaming should be enjoyable, not a burden. Set your own limits with the right tools and play with complete peace of mind.